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What Our Residents & Families Say

There is no better way to understand the Shaker Place experience than by hearing from those we have helped. Below are just a few of the wonderful things families and residents have to say. Read on to see why so many residents call Shaker Place home!

  • We would like to compliment your entire staff at Shaker Place Rehab for the wonderful care that they provided to our mother/mother-in-law.

    Security Staff: From the moment we walked into Shaker Place, we were greeted professionally. They were attentive to when we needed to drop off items.
    Cafeteria Staff: The meals and choices were outstanding.
    Dietitian: Assisted with adjusting and modifying meals and beverages to satisfy her tastes.
    Cleaning Staff: The facility and the rooms were kept in immaculate condition at all times.
    Nurses: We’re outstanding! She took the time to explain and clarify all of the medications on discharge day.
    Dr. Caulfield: He always treated our mother/mother-in-law as an individual. He was thorough at answering all our questions.
    PT & OT: Learned some good safety tips for home.
    Social Work: Was prompt at responding to our questions and requests.
    Admissions: Assisted with all Medicaid paperwork! So thankful for her.

    You have a fabulous team at Shaker Place, and we are grateful for their time and support.

    – Thomas & Shawn H. 2023

  • I would like to take this opportunity to thank the Nursing home and staff for the care and service rendered to my mother. Your support and counsel have helped me and our family, during our difficult times especially with the patient care and treatment. The staff and management have been extremely supportive towards us and our mother during her stay at the facility.

    We are deeply grateful to the management and staff for the best care shown towards our mother. It gives us great joy and pride to be a part of this place that truly cares and shares.

    – Varghese K. 2022

  • They show so much love for our sister, and that’s what it’s all about. My family can rest easy now knowing my sister is safe, clean, well fed, and looked after.

    –Sue, 2023

  • It’s hard to believe my Mom has been gone for over 2 months now. But when I look back I realize how fortunate our family was to get Mom into Shaker Place. Everyone from the nurses that took care of her, the aids, the PT people and the good doctor as well all of the administrative people and front desk people were so helpful, kind and compassionate especially during the last few weeks of her life. This kindness by everyone concerned and involved could not be paid back by my brothers and I.

    – Ed B. 2022

  • I am very pleased with the care my mom is receiving at Shaker Place. The staff is committed, caring, professional and attentive. The new facility is gorgeous-state of the art and immaculate. For a large facility, they did a great job making it feel homey with small grouped seating areas, and outdoor gathering spots too. Everything is in house: doctors, pharmacy, PT/OT, laundry, etc. Security is set up at the entrance. Visitors are temperature screened and COVID questionaires done. You must remain masked at all times. I can’t say what a relief it is to know mom is safe and receiving excellent care.

    – Juanita B. 2021

  • I wanted to share with you that Rich had the absolute best things to say about Shaker Place. He commented on how beautiful the facility is, how great the care his father is receiving there, how accommodating to guests and visitors the facility is, and just their overall happiness with their experience there. I will also add that he is not the first family member I have spoken to that has made similar comments to me. I spent over a decade as a DOR in a SNF and I know firsthand that you more often hear complaints than compliments so I just wanted to pass this along! You guys are obviously doing a fantastic job so please share this with your team!

    – Representative at Navi Health on Behalf of a Resident’s Family – 2021

  • I wanted to express the excellent care I received at Shaker Place Rehabilitation services. The care and concern they showed me was above and beyond. There were days when my body was in so much pain I didn’t think I could do it but they would encourage me to work through it and gave me the tools and techniques to do so. They also cared about my health and personal well-being. Shaker Place is an excellent place to recover. The nursing staff, Social Work, social interactions, activities, dining staff all treated me with dignity and respect. Thank you all for the care and concern you showed me.

    – Annette J. 2021

  • I have had the opportunity to visit many nursing homes in the area. This place is amazing. I have heard that has been completely rebuilt and branded and it shows. I have talked to countless residents here and asked them what they think, and they have all said great things.

    – William Y., 2021

  • My mother has been a resident for almost 3 years, because of her Alzheimer’s diagnosis. I appreciate all the professionalism, strict guidelines, and precautions you are taking to make sure the residents, staff, and visitors stay safe. Any time there is the slightest issue with mom, even a hangnail, I am notified. How great is that? Our family is thankful that mom is blessed to be given well-needed healthcare, along with kindness and compassion.

    – Donna Q., 2020

  • Words are not enough to express my gratitude given to my father during his time at Shaker Place. Nurses, aides, and dining staff went above and beyond to meet the needs of my father and family. Although this was a difficult journey for our family, we knew we could count on the staff for their support. If anyone is looking for care of a loved one, Shaker Place should be your choice as it is a “home away from home”! Thank you!

    – Mechele M., 2020

  • My parents are both are in Shaker Place Nursing Home and I am so blessed to have them in there! They go up above their time on letting me know what is going on with them!

    – Yvonne P., 2020

  • I just wanted to take a moment to express my enormous gratitude for everything you all are doing during this pandemic. It certainly helps knowing everyone at Shaker Place is doing all they can do to take care of all the residents. My mom appreciates the updates and FaceTime calls more than words can describe. Thank you!

    – Matt H., 2020

  • I brought my mom in for new admission and I dealt with Amanda through the entire admissions process. I wanted it to be known that she went above and beyond, and I could not have gotten through this whole process without her. I really appreciate everything she did for me and my family.

    – Susan R., 2020

  • I wanted to send a tremendous thank you to the entire staff at Shaker Place. First, for accepting my father as a patient when it was so hard to get him into other facilities. He has done wonderfully, and the staff has been exceptionally great. I want to thank everyone on behalf of the family for the job you have done. I thank you so much

    – Sonia W., 2020

  • “My husband has been a resident of Shaker Place since 2014. I am writing to praise the care and help he has received from all facets of the staff, from nursing, social services to activities to housekeeping, maintenance and security. All departments make all facets of care the best possible, along with the safety of residents, in a comfortable, homey atmosphere.  They not only care for their medical needs in a professional and skilled manner but I also feel there’s a personal and friendly way the staff interacts with resident in an upbeat atmosphere of ‘you can do it, keep trying’.  A positive effect, mentally and physically, to be gained by all… that is why Shaker Place gives peace of mind not only to my husband but also our family regarding his care and safety.”

    – Barbara H., 2019

  • “My brother Dan has been a resident at Shaker Place for 19 years, ever since he was diagnosed with moderate dementia and could no longer stay at home. Over these years I have seen many changes at Shaker Place and the continuity of care has always been excellent. Working with the staff I find them to be very helpful, kind, loving, and ready to assist in any way they can. Shaker Place’s facility and grounds are being updated now and after reviewing the plans I believe it will be the nursing home of the future.”

    – Steve L., May 2019

  • “Dad’s physical therapist Shawn was his savior. Shawn gave Dad real hope he would walk again, and sure enough, six months later Dad was up-and-at-it with a walker! Dad would talk about Shawn like he was one of the family. They became very close and PT was the highlight of every day at Shaker Place for Dad.”

    – The LaPlante Family, June 2019

  • “My aunt is there, at 56 years old. The care there is wonderful. They are amazing staff and caring people. They really do care about everyone staying there and the families visiting.”

    – Delaney G., 2018

  • “My sister is young and was diagnosed with dementia early. On one of my first visits the staff was very attentive to both family and residents. They made us feel comfortable and gave us a room so that we can spend quality time with her. Thanks to all the staff on the 5th floor. You’re the best.”

    – Irma V., 2018

  • “My sister is here. 56 years old. We could not ask for a better place. The staff are so caring…not only to my sister but family. There for a shoulder and kind words. Very pleased!”

    – Renee G., 2018