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What Are Ancillary Services and Why Are They Important in Nursing Home Care?

Nurse typing at a computer station

When selecting a nursing home for a loved one, it’s crucial to understand the range of services provided beyond basic medical care. One often overlooked but essential component of nursing home care is ancillary services. These services support the overall health, comfort and well-being of residents, contributing to a positive, well-rounded care experience. At Shaker Place Rehabilitation and Nursing Center, we believe in offering a comprehensive approach to care, and our ancillary services are a vital part of maintaining the high standards of comfort, safety, and care that our residents deserve.

What Are Ancillary Services?

Ancillary services refer to a wide range of supplementary services that support the daily operation of a nursing home. These services go beyond direct medical care and help ensure the facility runs smoothly that residents are comfortable, and that the environment is secure and well-maintained. These services are vital for enhancing the quality of life for residents, and they cover several critical areas of nursing home operations.

At Shaker Place, ancillary services include:

24-Hour Security System

Housekeeping

Laundry and Linens Service

Maintenance of Community and Grounds

Building Maintenance

Administrative Business Office

Each of these departments plays a critical role in the day-to-day functioning of our facility, ensuring that our residents’ needs are always met with professionalism and care. Let’s take a closer look at why these services are important for both the residents and their families.

24-Hour Security System: Ensuring Safety and Peace of Mind

One of the primary concerns for families when selecting a nursing home is the safety of their loved ones. At Shaker Place, we take this concern seriously by providing a 24-hour security system that ensures both residents and staff are protected around the clock. Our state-of-the-art security measures include monitored entrances, security personnel and surveillance systems, offering a secure environment for residents to live, socialize and receive care.

This system helps prevent unauthorized access and provides peace of mind for families knowing that their loved ones are in a safe and protected environment at all times. Whether it’s ensuring the safety of residents with advanced dementia or simply offering a sense of comfort for families, our security services are an integral part of our comprehensive care approach.

Housekeeping: Maintaining a Clean and Comfortable Environment

A clean environment is essential for the overall health and comfort of residents in a nursing home. Housekeeping services at Shaker Place are designed to keep all areas of our facility spotless and hygienic, ensuring a safe and pleasant living space. Our housekeeping team cleans resident rooms, common areas, bathrooms and dining areas regularly, preventing the spread of germs and promoting a healthy living environment.

A clean space doesn’t just improve physical health, it also enhances emotional well-being. Residents feel more comfortable and at home in a pristine environment, and families can feel confident knowing that their loved ones are living in a well-maintained setting.

Laundry and Linens Service: Convenience and Comfort

Maintaining clean and fresh linens and clothing is an essential aspect of nursing home care, especially for residents who may have difficulty managing their laundry independently. Our laundry and linens service ensures that each resident’s personal items are cleaned and maintained to the highest standards. We provide clean sheets, towels, clothing and other linens regularly, minimizing the risk of infection and contributing to a sense of comfort.

By taking care of laundry needs, we help residents maintain their dignity and independence, while also relieving families of the burden of managing laundry themselves. This service is part of our broader commitment to providing comprehensive, high-quality care.

Maintenance of Community and Grounds: Ensuring Comfort and Accessibility

A well-maintained environment is crucial for the physical and emotional well-being of residents. Community and grounds maintenance involves ensuring that both indoor and outdoor areas are accessible, aesthetically pleasing and functional. Our team works diligently to maintain the grounds, including landscaping, parking areas and pathways, to create a welcoming and navigable environment for residents and visitors.

We also ensure that residents have safe, accessible spaces to enjoy the outdoors when possible. Whether it’s taking a walk through the landscaped patios or sitting in a shaded area, maintaining the physical environment plays an important role in the overall experience of living at Shaker Place.

Building Maintenance: Keeping Things Running Smoothly

In a facility as large and complex as Shaker Place, building maintenance is essential to ensure everything operates smoothly. Our building maintenance team ensures that all equipment, systems and appliances are in top working order. This includes plumbing, heating and cooling systems, electrical, elevators, and fire safety equipment. Regular maintenance ensures that the facility remains a safe, functional, and comfortable environment for both residents and staff.

A well-maintained building helps prevent safety hazards, reduces the risk of unexpected disruptions, and ensures that all areas of the facility remain fully functional. This ongoing attention to detail is an important part of providing a positive experience for our residents.

Administrative Business Office: Streamlining Operations for Resident Support

The administrative business office at Shaker Place provides essential support services that keep the facility running efficiently. Our administrative team is responsible for managing a variety of tasks, including handling admissions, scheduling appointments, billing and ensuring that residents’ personal information is properly managed. The office acts as a central point for communication between staff, residents, and families, ensuring that all needs are addressed in a timely and organized manner.

Efficient administrative services contribute to the smooth operation of the facility and help ensure that residents and their families have access to the support and information they need. Whether it’s scheduling a family visit or managing financial aspects, our administrative team is here to make the process seamless.

Why Are Ancillary Services Important in Nursing Home Care?

Ancillary services are integral to creating an environment where residents feel safe, comfortable and well-cared for. These services ensure that the basic needs of residents are met and that they can live with dignity and peace of mind. By providing professional housekeeping, laundry, security, maintenance and administrative support, we create a holistic approach to care that focuses not only on medical needs but also on the emotional, social and physical well-being of each resident.

At Shaker Place, our comprehensive ancillary services are designed to enhance the overall nursing home experience. They allow our residents to enjoy a high standard of living while receiving the specialized care they need. Families can rest assured knowing that their loved ones are supported in every aspect of their daily life by a team of dedicated professionals.

Learn More About Our Shaker Place Community 

Ancillary services play a pivotal role in the care and well-being of residents in a nursing home. At Shaker Place, we are committed to providing a full spectrum of services that address the physical, emotional, and practical needs of each resident. Our experienced staff ensures that every aspect of life at our facility is well-managed, giving residents and their families confidence in the level of care and support provided. For more information about our services, please contact us or schedule a tour of our newly renovated facility.