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Our Commitment to Quality Standards

At Shaker Place Rehabilitation and Nursing Center, we’re committed to providing the highest quality of care to our residents. We treat every resident with the dignity, respect, and compassion they deserve. As a result, Shaker Place has received several awards recognizing our efforts to constantly provide the very best for our residents.

In October 2018 Shaker Place received the 2018 Bronze National Quality Award from the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). Shaker Place was one of four recipients throughout the State of New York.

The AHCA/NCAL National Quality Award Program is a progressive, three-step process that encourages the continuous learning, development, and execution of integrated quality systems to achieve performance excellence. Each progressive step requires a more detailed and comprehensive demonstration of quality integration and performance. The criteria for each step is based on the Baldrige Performance Excellence Program.

Shaker Place has also received Tier 3 Recognition from the American Health Care Association/National Center for Assisted Living Quality Initiative Program in 2020. The program honors AHCA nursing center members that achieve one or more of the AHCA Quality Initiative Goals. These goals include reducing hospitalizations, improving customer satisfaction, reducing the off-label use of antipsychotics, and improving functional outcomes.

In addition, Shaker Place holds a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS). The achievement is a direct result of the nurses and staff who continue to work diligently to improve quality of care.

The Centers for Medicare & Medicaid Services (CMS) uses a five-star quality rating system to measure the experience Medicare beneficiaries have with their health plan and health care system. Health plans are rated on a scale of 1 to 5 stars, with 5 being the highest.

The staff at Shaker Place take the time to get to know each and every resident. A unique plan of care is developed for every resident so they can receive the individualized care and attention they need. Every effort is made to create a warm and welcoming environment that fosters community and a sense of home. Residents enjoy time spent with others during daily activities, taking walks through the scenic courtyards, and relaxing by the fire in our common areas.

We never stop working to exceed expectations and to provide comfortable and enriched lives for our residents. We understand the trust that residents and their families put in us and we strive every day to give our best to every resident at Shaker Place. Our commitment to giving the highest quality care will never change!

If you would like to learn more about Shaker Place or schedule a tour, please give us a call at (518) 869-2231.